{"id":16952,"date":"2024-07-30T14:01:27","date_gmt":"2024-07-30T07:01:27","guid":{"rendered":"https:\/\/vieclam.net\/blog\/?p=16952"},"modified":"2024-10-09T08:53:42","modified_gmt":"2024-10-09T01:53:42","slug":"nhan-vien-dat-phong","status":"publish","type":"post","link":"https:\/\/vieclam.net\/blog\/nhan-vien-dat-phong-16952\/","title":{"rendered":"Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng l\u00e0 g\u00ec? T\u1ed5ng h\u1ee3p th\u00f4ng tin chi ti\u1ebft v\u1ec1 v\u1ecb tr\u00ed n\u00e0y"},"content":{"rendered":"\n<h2 style=\"text-align: justify;\">M\u1ed9t trong nh\u1eefng ng\u01b0\u1eddi ti\u1ebfp x\u00fac \u0111\u1ea7u ti\u00ean v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0 \u0111i\u1ec3m ch\u1ea1m \u0111\u1ea7u ti\u00ean \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh nh\u1eefng \u1ea5n t\u01b0\u1ee3ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch c\u1ee7a m\u1ed9t kh\u00e1ch s\u1ea1n, khu ngh\u1ec9 d\u01b0\u1ee1ng \u0111\u00f3 ch\u00ednh l\u00e0 nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng. \u0110\u1ec3 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 <strong>nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng l\u00e0 g\u00ec<\/strong> v\u00e0 c\u00e1c nhi\u1ec7m v\u1ee5 m\u00e0 v\u1ecb tr\u00ed n\u00e0y \u0111\u1ea3m nh\u1eadn, xin m\u1eddi c\u00e1c b\u1ea1n tham kh\u1ea3o b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/h2>\n<figure id=\"attachment_17301\" aria-describedby=\"caption-attachment-17301\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-17301\" src=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171107\/nhan-vien-dat-phong-1.jpg\" alt=\"Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n\" width=\"800\" height=\"450\" srcset=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171107\/nhan-vien-dat-phong-1.jpg 800w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171107\/nhan-vien-dat-phong-1-300x169.jpg 300w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171107\/nhan-vien-dat-phong-1-768x432.jpg 768w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171107\/nhan-vien-dat-phong-1-150x84.jpg 150w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171107\/nhan-vien-dat-phong-1-696x392.jpg 696w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171107\/nhan-vien-dat-phong-1-747x420.jpg 747w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-17301\" class=\"wp-caption-text\">Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n<\/figcaption><\/figure>\n<h3 style=\"text-align: justify;\"><strong>I. Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng l\u00e0 g\u00ec?<\/strong><\/h3>\n<p style=\"text-align: justify;\">Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng (Reservation Officer) l\u00e0 nh\u00e2n vi\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho vi\u1ec7c ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7t ph\u00f2ng cho kh\u00e1ch h\u00e0ng t\u1ea1i kh\u00e1ch s\u1ea1n, resort v\u00e0 c\u1eadp nh\u1eadp th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng l\u00ean h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd.<\/p>\n<figure id=\"attachment_17302\" aria-describedby=\"caption-attachment-17302\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-17302\" src=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171115\/nhan-vien-dat-phong-2.jpg\" alt=\"Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec?\" width=\"800\" height=\"450\" srcset=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171115\/nhan-vien-dat-phong-2.jpg 800w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171115\/nhan-vien-dat-phong-2-300x169.jpg 300w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171115\/nhan-vien-dat-phong-2-768x432.jpg 768w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171115\/nhan-vien-dat-phong-2-150x84.jpg 150w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171115\/nhan-vien-dat-phong-2-696x392.jpg 696w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171115\/nhan-vien-dat-phong-2-747x420.jpg 747w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-17302\" class=\"wp-caption-text\">Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec?<\/figcaption><\/figure>\n<h3 style=\"text-align: justify;\"><strong>II. C\u1eadp nh\u1eadt m\u1ee9c l\u01b0\u01a1ng hi\u1ec7n nay tr\u00ean th\u1ecb tr\u01b0\u1eddng c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng<\/strong><\/h3>\n<p style=\"text-align: justify;\">M\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng c\u00f3 th\u1ec3 kh\u00e1c nhau v\u00e0 thay \u0111\u1ed5i d\u1ef1a tr\u00ean m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 nh\u01b0 n\u01a1i l\u00e0m vi\u1ec7c, quy m\u00f4 v\u00e0 lo\u1ea1i h\u00ecnh c\u1ee7a kh\u00e1ch s\u1ea1n, tr\u00ecnh \u0111\u1ed9 v\u00e0 b\u1eb1ng c\u1ea5p li\u00ean quan c\u1ee7a nh\u00e2n vi\u00ean. M\u1ee9c l\u01b0\u01a1ng hi\u1ec7n nay tr\u00ean th\u1ecb tr\u01b0\u1eddng c\u1ee7a v\u1ecb tr\u00ed n\u00e0y s\u1ebd dao \u0111\u1ed9ng t\u1eeb 6 &#8211; 8 tri\u1ec7u\/th\u00e1ng.<\/p>\n<p style=\"text-align: justify;\">Ngo\u00e0i m\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n ra, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng c\u00f2n h\u01b0\u1edfng l\u1ee3i t\u1eeb c\u00e1c ch\u1ebf \u0111\u1ed9 ph\u1ee5 c\u1ea5p c\u1ee7a kh\u00e1ch s\u1ea1n nh\u01b0 b\u1ea3o hi\u1ec3m, ngh\u1ec9 ph\u00e9p, hoa h\u1ed3ng v\u00e0 tips.<\/p>\n<p><strong>Tham kh\u1ea3o th\u00eam:\u00a0<a href=\"https:\/\/vieclam.net\/blog\/mo-ta-cong-viec-cua-nhan-vien-logistics-13900\/\" target=\"_blank\" rel=\"noopener\">B\u1ea3n m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean Logistics c\u1ee5 th\u1ec3, chi ti\u1ebft m\u1edbi nh\u1ea5t<\/a><\/strong><\/p>\n<h3 style=\"text-align: justify;\"><strong>III. Nh\u1eefng c\u00f4ng vi\u1ec7c m\u00e0 b\u1ea1n s\u1ebd \u0111\u1ea3m nh\u1eadn khi l\u00e0 m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng<\/strong><\/h3>\n<p>M\u1ed7i cu\u1ed9c g\u1ecdi, m\u1ed7i email \u0111\u1eb7t ph\u00f2ng \u0111\u1ec1u \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u1edfi m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng. V\u1eady nh\u1eefng c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 m\u00e0 h\u1ecd s\u1ebd l\u00e0m l\u00e0 g\u00ec:<\/p>\n<h4 style=\"text-align: justify;\"><strong>1. Ti\u1ebfp nh\u1eadn \u0111\u1ed3ng th\u1eddi x\u1eed l\u00fd y\u00eau c\u1ea7u \u0111\u1eb7t ph\u00f2ng t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng theo quy tr\u00ecnh<\/strong><\/h4>\n<ul style=\"text-align: justify;\">\n<li>Ti\u1ebfp nh\u1eadn c\u00e1c y\u00eau c\u1ea7u khi kh\u00e1ch li\u00ean h\u1ec7 tr\u1ef1c ti\u1ec7p ho\u1eb7c qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, trang web.<\/li>\n<li>Ghi nh\u1eadn c\u00e1c y\u00eau c\u1ea7u tr\u00ean m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7.<\/li>\n<li>Ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng v\u1ec1 t\u00ecnh tr\u1ea1ng ph\u00f2ng, t\u00ecnh tr\u1ea1ng th\u00f4ng tin kh\u00e1ch qua email ho\u1eb7c OTA. X\u1eed l\u00fd nhanh ch\u00f3ng c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh v\u00e0 t\u01b0 v\u1ea5n nh\u1eefng th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng trong v\u00f2ng 48h k\u1ec3 t\u1eeb khi nh\u1eadn y\u00eau c\u1ea7u.<\/li>\n<li>C\u1eadp nh\u1eadt \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c c\u00e1c th\u00f4ng tin chi ti\u1ebft c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 th\u1eddi gian nh\u1eadn ph\u00f2ng, s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i,\u2026 l\u00ean ph\u1ea7n m\u1ec1m h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li>\n<li>L\u01b0u \u00fd t\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng thu\u1ed9c di\u1ec7n \u01b0u ti\u00ean c\u1ee7a kh\u00e1c s\u1ea1n nh\u01b0: kh\u00e1ch VIP, kh\u00e1ch h\u00e0ng l\u00e2u n\u0103m, doanh nghi\u1ec7p t\u1ed5 ch\u1ee9c,\u2026 \u0111\u1ec3 \u00e1p d\u1ee5ng theo nh\u1eefng \u01b0u \u0111\u00e3i, ch\u00ednh s\u00e1ch c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li>\n<li>N\u1eafm r\u00f5 v\u00e0 ph\u1ed5 bi\u1ebfn c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch th\u00e0nh vi\u00ean th\u00e2n thi\u1ebft cho kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<figure id=\"attachment_17303\" aria-describedby=\"caption-attachment-17303\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-17303\" src=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171126\/nhan-vien-dat-phong-3.jpg\" alt=\"Ti\u1ebfp nh\u1eadn \u0111\u1ed3ng th\u1eddi x\u1eed l\u00fd y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"450\" srcset=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171126\/nhan-vien-dat-phong-3.jpg 800w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171126\/nhan-vien-dat-phong-3-300x169.jpg 300w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171126\/nhan-vien-dat-phong-3-768x432.jpg 768w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171126\/nhan-vien-dat-phong-3-150x84.jpg 150w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171126\/nhan-vien-dat-phong-3-696x392.jpg 696w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171126\/nhan-vien-dat-phong-3-747x420.jpg 747w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-17303\" class=\"wp-caption-text\">Ti\u1ebfp nh\u1eadn \u0111\u1ed3ng th\u1eddi x\u1eed l\u00fd y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng<\/figcaption><\/figure>\n<h4 style=\"text-align: justify;\"><strong>2. X\u00e1c nh\u1eadn th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng theo quy tr\u00ecnh<\/strong><\/h4>\n<ul style=\"text-align: justify;\">\n<li>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c th\u00f4ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 ch\u00ednh x\u00e1c, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng s\u1ebd x\u00e1c nh\u1eadn th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng c\u1ee7a kh\u00e1c h\u00e0ng qua email, tin nh\u1eafn ho\u1eb7c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i. Th\u1eddi gian x\u00e1c nh\u1eadn \u0111\u1ed1i v\u1edbi kh\u00e1ch l\u1ebb l\u00e0 72h v\u00e0 15 ng\u00e0y \u0111\u1ed1i v\u1edbi kh\u00e1ch \u0111o\u00e0n.<\/li>\n<li>X\u1eed l\u00fd y\u00eau c\u1ea7u \u0111\u1ed5i ho\u1eb7c h\u1ee7y \u0111\u1eb7t ph\u00f2ng k\u1ecbp th\u1eddi cho kh\u00e1ch h\u00e0ng \u0111\u00fang v\u1edbi qu\u1ef3 tr\u00ecnh, quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n \u0111\u1ec1 ra.<\/li>\n<li>C\u1eadp nh\u1eadt ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea9y \u0111\u1ee7 c\u00e1c th\u00f4ng tin kh\u00e1ch h\u00e0ng sau khi x\u1eed l\u00fd xong c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7t ph\u00f2ng, \u0111\u1ed5i ph\u00f2ng v\u00e0 hu\u1ef7 ph\u00f2ng v\u00e0 chuy\u1ec3n ti\u1ebfp sang c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c. L\u01b0u \u00fd c\u1ea7n ph\u1ea3i t\u1ec9 m\u1ec9 v\u00e0 c\u1ea9n th\u1eadn trong b\u01b0\u1edbc n\u00e0y.<\/li>\n<\/ul>\n<figure id=\"attachment_17304\" aria-describedby=\"caption-attachment-17304\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-17304\" src=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171135\/nhan-vien-dat-phong-4.jpg\" alt=\"H\u1ed7 tr\u1ee3 t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"450\" srcset=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171135\/nhan-vien-dat-phong-4.jpg 800w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171135\/nhan-vien-dat-phong-4-300x169.jpg 300w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171135\/nhan-vien-dat-phong-4-768x432.jpg 768w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171135\/nhan-vien-dat-phong-4-150x84.jpg 150w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171135\/nhan-vien-dat-phong-4-696x392.jpg 696w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171135\/nhan-vien-dat-phong-4-747x420.jpg 747w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-17304\" class=\"wp-caption-text\">H\u1ed7 tr\u1ee3 t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng<\/figcaption><\/figure>\n<h4 style=\"text-align: justify;\"><strong>3. T\u1ed5ng h\u1ee3p \u0111\u1ed3ng th\u1eddi c\u1eadp nh\u1eadt danh s\u00e1ch \u0111\u1eb7t ph\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng theo ng\u00e0y<\/strong><\/h4>\n<ul style=\"text-align: justify;\">\n<li>\u0110\u1ec3 c\u00f9ng ph\u1ed1i h\u1ee3p m\u1ed9t c\u00e1ch nh\u1ecbp nh\u00e0ng v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nh\u01b0 l\u1ec5 t\u00e2n v\u00e0 \u0111em \u0111\u1ea1i c\u1ea3m gi\u00e1c h\u00e0i l\u00f2ng nh\u1ea5t cho kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng ph\u1ea3i c\u1eadp nh\u1eadt danh s\u00e1ch kh\u00e1ch check-in, check-out trong ng\u00e0y l\u00ean h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd. Nh\u1edd \u0111\u00f3 c\u00e1c vi\u1ec7c ch\u00e0o \u0111\u00f3n kh\u00e1ch h\u00e0ng, chu\u1ea9n b\u1ecb v\u00e0 d\u1ecdn d\u1eb9p ph\u00f2ng tr\u1edf n\u00ean thu\u1eadn ti\u1ec7n h\u01a1n.<\/li>\n<li>Ti\u1ebfp nh\u1eadn v\u00e0 ghi nh\u1eadn c\u00e1c th\u00f4ng tin, y\u00eau c\u1ea7u \u0111\u1eb7t bi\u1ec7t c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 t\u1ed5 ch\u1ee9c sinh nh\u1eadt, tu\u1ea7n tr\u0103ng m\u1eadt, Valentines,\u2026 \u0110\u1ec3 c\u00f3 th\u1ec3 chu\u1ea9n b\u1ecb v\u00e0 s\u1eafp x\u1ebfp chu \u0111\u00e1o cho kh\u00e1ch h\u00e0ng mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u1ea1i kh\u00e1ch s\u1ea1n.<\/li>\n<li>Thu th\u1eadp \u00fd ki\u1ebfn kh\u00e1ch h\u00e0ng sau khi tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 t\u1ea1i kh\u00e1ch s\u1ea1n, \u0111\u1ec3 c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<li>Gi\u1eef m\u1ed1i li\u00ean h\u1ec7 th\u00e2n thi\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng VIP, l\u01b0u l\u1ea1i \u0111\u01b0\u1ee3c th\u00f4ng tin chi ti\u1ebft ph\u1ee5c v\u1ee5 cho quy tr\u00ecnh c\u00e1 nh\u00e2n h\u00f3a v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng \u0111\u1eb7c bi\u1ec7t<\/li>\n<li>C\u1eadp nh\u1eadt li\u00ean t\u1ee5c v\u00e0 l\u01b0u l\u1ea1i ch\u00ednh x\u00e1c th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<figure id=\"attachment_17305\" aria-describedby=\"caption-attachment-17305\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-17305\" src=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171144\/nhan-vien-dat-phong-5.jpg\" alt=\"H\u1ed7 tr\u1ee3 x\u1eed l\u00fd complaint c\u1ee7a kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"450\" srcset=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171144\/nhan-vien-dat-phong-5.jpg 800w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171144\/nhan-vien-dat-phong-5-300x169.jpg 300w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171144\/nhan-vien-dat-phong-5-768x432.jpg 768w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171144\/nhan-vien-dat-phong-5-150x84.jpg 150w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171144\/nhan-vien-dat-phong-5-696x392.jpg 696w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171144\/nhan-vien-dat-phong-5-747x420.jpg 747w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-17305\" class=\"wp-caption-text\">H\u1ed7 tr\u1ee3 x\u1eed l\u00fd complaint c\u1ee7a kh\u00e1ch h\u00e0ng<\/figcaption><\/figure>\n<h4 style=\"text-align: justify;\"><strong>4. M\u1ed9t s\u00f4ng c\u00f4ng vi\u1ec7c kh\u00e1c theo y\u00eau c\u1ea7u c\u1ee7a qu\u1ea3n l\u00fd<\/strong><\/h4>\n<ul style=\"text-align: justify;\">\n<li>Ph\u1ed1i h\u1ee3p c\u00f9ng v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c \u0111\u1ec3 t\u1ed1i \u01b0u \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng trong quy tr\u00ecnh ph\u1ee5c v\u1ee5.<\/li>\n<li>H\u01b0\u1edbng d\u1eabn v\u00e0 \u0111\u00e0o t\u1ea1o nghi\u1ec7p v\u1ee5, k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n v\u00e0 v\u0103n h\u00f3a nh\u00e0 h\u00e0ng cho nh\u00e2n vi\u00ean m\u1edbi.<\/li>\n<li>B\u00e1o c\u00e1o nh\u1eefng ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c, ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng cho c\u1ea5p tr\u00ean \u0111\u1ec3 x\u1eed l\u00fd v\u00e0 kh\u1eafc ph\u1ee5c k\u1ecbp th\u1eddi.<\/li>\n<li>Th\u1ef1c hi\u1ec7n ghi ch\u00e9p \u0111\u1ea7y \u0111\u1ee7 c\u00e1c th\u00f4ng tin, s\u1ed1 li\u1ec7u m\u1ed9t c\u00e1ch c\u1ea9n th\u1eadn v\u00e0 ch\u00ednh x\u00e1c v\u00e0 b\u00e0n giao ca.<\/li>\n<li>Tham gia c\u00e1c cu\u1ed9c h\u1ecdp n\u1ed9i b\u1ed9 cho c\u00e1c th\u00f4ng b\u00e1o thay \u0111\u1ed5i quan tr\u1ecdng.<\/li>\n<li>Tham gia c\u00e1c kho\u00e1 h\u1ecdc \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng do kh\u00e1ch s\u1ea1n t\u1ed5 ch\u1ee9c.<\/li>\n<li>Th\u1ef1c hi\u1ec7n m\u1ed9t s\u1ed1 c\u00f4ng vi\u1ec7c kh\u00e1c do c\u1ea5p tr\u00ean giao.<\/li>\n<\/ul>\n<p><strong>Xem th\u00eam:\u00a0<a href=\"https:\/\/vieclam.net\/blog\/mo-ta-cong-viec-le-tan-14150\/\" target=\"_blank\" rel=\"noopener\">B\u1ea3ng m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c l\u1ec5 t\u00e2n \u0111\u1ea7y \u0111\u1ee7 v\u00e0 chi ti\u1ebft nh\u1ea5t<\/a><\/strong><\/p>\n<h3 style=\"text-align: justify;\"><strong>IV. C\u00e1c k\u1ef9 n\u0103ng c\u1ea7n c\u00f3 c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng<\/strong><\/h3>\n<p style=\"text-align: justify;\">Ng\u00e0nh d\u1ecbch v\u1ee5 \u1edf n\u01b0\u1edbc ta \u0111ang ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd \u0111\u1eb7t bi\u1ec7t l\u00e0 \u0111\u1ed1i v\u1edbi l\u0129nh v\u1ef1c nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n. C\u00e1c y\u00eau c\u1ea7u, k\u1ef9 n\u0103ng v\u1ec1 m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng c\u0169ng \u0111\u01b0\u1ee3c n\u00e2ng cao. C\u00f9ng Vieclam.net t\u00ecm hi\u1ec3u c\u00e1c k\u1ef9 n\u0103ng c\u1ea7n c\u00f3 c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng bao g\u1ed3m nh\u1eefng g\u00ec nh\u00e9!<\/p>\n<h4 style=\"text-align: justify;\"><strong>1. C\u00f3 ngo\u1ea1i h\u00ecnh \u01b0a nh\u00ecn l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf<\/strong><\/h4>\n<p style=\"text-align: justify;\">Kh\u00f4ng th\u1ec3 ph\u1ee7 nh\u1eadn ngo\u1ea1i h\u00ecnh ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 \u0111\u1ea7u ti\u00ean t\u1ea1o thi\u1ec7n c\u1ea3m cho kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u00e2y l\u00e0 y\u1ebfu t\u1ed1 \u0111\u1ea7u ti\u00ean m\u00e0 nh\u00e0 tuy\u1ec3n d\u1ee5ng t\u00ecm ki\u1ebfm. L\u00e0 \u0111i\u1ec3m ch\u1ea1m \u0111\u1ea7u ti\u00ean trong s\u1ef1 h\u00e0i l\u00f2ng v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng ph\u1ea3i c\u00f3 s\u1ef1 ch\u1ec9nh chu trong trang ph\u1ee5c, n\u1ee5 c\u01b0\u1eddi t\u01b0\u01a1i, khu\u00f4n m\u1eb7t s\u00e1ng v\u00e0 t\u00f3c tai g\u1ecdn g\u00e0ng khi ti\u1ebfp \u0111\u00f3n kh\u00e1ch h\u00e0ng.<\/p>\n<figure id=\"attachment_17306\" aria-describedby=\"caption-attachment-17306\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-17306\" src=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171154\/nhan-vien-dat-phong-6.jpg\" alt=\"C\u00f3 ngo\u1ea1i h\u00ecnh l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf\" width=\"800\" height=\"450\" srcset=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171154\/nhan-vien-dat-phong-6.jpg 800w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171154\/nhan-vien-dat-phong-6-300x169.jpg 300w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171154\/nhan-vien-dat-phong-6-768x432.jpg 768w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171154\/nhan-vien-dat-phong-6-150x84.jpg 150w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171154\/nhan-vien-dat-phong-6-696x392.jpg 696w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171154\/nhan-vien-dat-phong-6-747x420.jpg 747w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-17306\" class=\"wp-caption-text\">C\u00f3 ngo\u1ea1i h\u00ecnh l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf<\/figcaption><\/figure>\n<h4 style=\"text-align: justify;\"><strong>2. Th\u00e2n thi\u1ec7n, ho\u00e0 nh\u00e3<\/strong><\/h4>\n<p style=\"text-align: justify;\">S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t trong ng\u00e0nh d\u1ecbch v\u1ee5 th\u1ebf n\u00ean ng\u01b0\u1eddi nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng ph\u1ea3i lu\u00f4n th\u00e2n thi\u1ec7n, ho\u00e0 nh\u00e0 v\u00e0 \u0111i\u1ec1m t\u0129nh. Tr\u00e1nh vi\u1ec7c m\u1ea5t ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac v\u00e0 c\u00f3 nh\u1eefng l\u1eddi n\u00f3i kh\u00f4ng hay \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng<\/p>\n<h4 style=\"text-align: justify;\"><strong>3. K\u1ef9 n\u0103ng giao ti\u1ebfp, gi\u1ecdng n\u00f3i d\u1ec5 nghe<\/strong><\/h4>\n<p style=\"text-align: justify;\">\u0110\u00e2y l\u00e0 k\u1ef9 n\u0103ng v\u00f4 c\u00f9ng quan tr\u1ecdng \u0111\u1ed1i v\u1edbi m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng. Kh\u1ea3 n\u0103ng n\u00f3i chuy\u1ec7n c\u00f3 thi\u1ec7n c\u1ea3m, t\u01b0 v\u1ea5n t\u1eadn t\u00ecnh, cung c\u1ea5p r\u00e0nh m\u1ea1c c\u00e1c th\u00f4ng tin cho kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e9o l\u00e9o x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u v\u00e0 ph\u00e0n n\u00e0n s\u1ebd \u0111em l\u1ea1i c\u1ea3m gi\u00e1c h\u00e0i l\u00f2ng cho kh\u00e1ch h\u00e0ng. Ngo\u00e0i ra nh\u00e2n vi\u00ean \u1edf v\u1ecb tr\u00ed n\u00e0y ph\u1ea3i c\u00f3 m\u1ed9t gi\u1ecdng n\u00f3i d\u1ec5 nghe.<\/p>\n<h4 style=\"text-align: justify;\"><strong>4. Kh\u1ea3 n\u0103ng giao ti\u1ebfp ti\u1ebfng Anh \u1edf m\u1ee9c t\u1ed1t<\/strong><\/h4>\n<p style=\"text-align: justify;\">Ng\u00e0nh d\u1ecbch v\u1ee5 t\u1ea1i n\u01b0\u1edbc ta \u0111ang ng\u00e0y d\u1ea7n ph\u00e1t tri\u1ec3n, thu h\u00fat \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd c\u1ee7a kh\u00e1ch v\u00e0 t\u1eadp \u0111o\u00e0n n\u01b0\u1edbc ngo\u00e0i th\u1ebf n\u00ean ti\u1ebfng Anh tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng y\u00eau c\u1ea7u cho m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng. T\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c v\u1edbi c\u00e1c t\u00e0i li\u1ec7u ti\u1ebfng Anh v\u00e0 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u1edbi ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i.<\/p>\n<figure id=\"attachment_17307\" aria-describedby=\"caption-attachment-17307\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-17307\" src=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171203\/nhan-vien-dat-phong-7.jpg\" alt=\"K\u1ef9 n\u0103ng giao ti\u1ebfp b\u1eb1ng ti\u1ebfng anh \u1edf m\u1ee9c t\u1ed1t\" width=\"800\" height=\"450\" srcset=\"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171203\/nhan-vien-dat-phong-7.jpg 800w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171203\/nhan-vien-dat-phong-7-300x169.jpg 300w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171203\/nhan-vien-dat-phong-7-768x432.jpg 768w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171203\/nhan-vien-dat-phong-7-150x84.jpg 150w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171203\/nhan-vien-dat-phong-7-696x392.jpg 696w, https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/24171203\/nhan-vien-dat-phong-7-747x420.jpg 747w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-17307\" class=\"wp-caption-text\">K\u1ef9 n\u0103ng giao ti\u1ebfp b\u1eb1ng ti\u1ebfng anh \u1edf m\u1ee9c t\u1ed1t<\/figcaption><\/figure>\n<h3 style=\"text-align: justify;\"><strong>V. T\u00ecm vi\u1ec7c nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng \u1edf \u0111\u00e2u?<\/strong><\/h3>\n<p style=\"text-align: justify;\">Nhu c\u1ea7u cho c\u00e1c d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c t\u0103ng cao, \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u n\u00e0y c\u00e1c nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n \u0111ang tuy\u1ec3n d\u1ee5ng m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng. \u0110\u1ec3 c\u00f3 th\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c n\u00e0y c\u00f3 th\u1ec3 tham th\u1ea3o m\u1ed9t s\u1ed1 c\u00e1ch d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n<ul style=\"text-align: justify;\">\n<li>T\u00ecm vi\u1ec7c th\u00f4ng qua ng\u01b0\u1eddi quen v\u00e0 m\u1ea1ng l\u01b0\u1edbi c\u00e1 nh\u00e2n.<\/li>\n<li>T\u00ecm vi\u1ec7c qua trung t\u00e2m gi\u1edbi thi\u1ec7u vi\u1ec7c l\u00e0m.<\/li>\n<li>T\u00ecm vi\u1ec7c qua trang web c\u1ee7a kh\u00e1ch s\u1ea1n ho\u1eb7c resort.<\/li>\n<li>T\u00ecm vi\u1ec7c qua c\u00e1c trang web tuy\u1ec3n d\u1ee5ng tr\u1ef1c tuy\u1ebfn.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Vieclam.net l\u00e0 m\u1ed9t trong nh\u1eefng trang web <a href=\"https:\/\/vieclam.net\/tim-viec-lam\" target=\"_blank\" rel=\"noopener\"><strong>t\u00ecm vi\u1ec7c<\/strong><\/a> nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng uy t\u00edn nh\u1ea5t. Trang web s\u1ebd c\u1eadp nh\u1eadt li\u00ean t\u1ee5c nh\u1eefng th\u00f4ng tin vi\u1ec7c l\u00e0m nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng uy t\u00edn theo m\u1ee9c l\u01b0\u01a1ng, th\u1eddi gian v\u00e0 \u0111\u1ecba \u0111i\u1ec3m c\u1ee5 th\u1ec3 tr\u00ean kh\u1eafp c\u1ea3 n\u01b0\u1edbc.<\/p>\n<p style=\"text-align: justify;\">L\u1eddi k\u1ebft<br \/>V\u1eeba r\u1ed3i, ch\u00fang ta \u0111\u00e3 c\u00f9ng kh\u00e1m ph\u00e1 nh\u1eefng th\u00f4ng tin th\u00fa v\u1ecb v\u1ec1 <a href=\"https:\/\/vieclam.net\/blog\/nhan-vien-dat-phong-16952\/\" target=\"_blank\" rel=\"noopener\"><strong>Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng<\/strong><\/a> v\u00e0 nh\u1eefng nhi\u1ec7m v\u1ee5, tr\u00e1ch nhi\u1ec7m m\u00e0 v\u1ecb tr\u00ed n\u00e0y \u0111\u1ea3m nhi\u1ec7m. \u0110\u00e2y l\u00e0 m\u1ed9t ng\u00e0nh ngh\u1ec1 hot c\u00f3 nhu c\u1ea7u tuy\u1ec3n d\u1ee5ng l\u1edbn trong th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i v\u00e0 trong t\u01b0\u01a1ng lai. \u0110\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin vi\u1ec7c l\u00e0m <strong><a href=\"https:\/\/vieclam.net\/tim-viec-lam-nhan-vien-nha-hang-khach-san-quan\" target=\"_blank\" rel=\"noopener\">nh\u00e2n vi\u00ean t\u1ea1i kh\u00e1ch s\u1ea1n<\/a><\/strong> m\u1edbi nh\u1ea5t v\u00e0 uy t\u00edn nh\u1ea5t h\u00e3y truy c\u1eadp ngay v\u00e0o trang <strong><a href=\"https:\/\/vieclam.net\/\" target=\"_blank\" rel=\"noopener\">Vieclam.net<\/a> <\/strong>!<\/p>\n<p><strong>Xem th\u00eam:\u00a0<a href=\"https:\/\/vieclam.net\/blog\/mo-ta-cong-viec-telesales-14171\/\" target=\"_blank\" rel=\"noopener\">Telesales l\u00e0 g\u00ec? M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c telesales chi ti\u1ebft nh\u1ea5t<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u1ed9t trong nh\u1eefng ng\u01b0\u1eddi ti\u1ebfp x\u00fac \u0111\u1ea7u ti\u00ean v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0 \u0111i\u1ec3m ch\u1ea1m \u0111\u1ea7u ti\u00ean \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh nh\u1eefng \u1ea5n t\u01b0\u1ee3ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch c\u1ee7a m\u1ed9t kh\u00e1ch s\u1ea1n, khu ngh\u1ec9 d\u01b0\u1ee1ng \u0111\u00f3 ch\u00ednh l\u00e0 nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng. \u0110\u1ec3 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng l\u00e0 g\u00ec v\u00e0 [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":17558,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ub_ctt_via":"","footnotes":""},"categories":[6],"tags":[],"class_list":{"0":"post-16952","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-dinh-huong"},"acf":[],"featured_image_src":"https:\/\/s3.amazonaws.com\/blogcdn.vieclam.net\/blog\/wp-content\/uploads\/2024\/07\/27184122\/nhan-vien-dat-phong-8.jpg","author_info":{"display_name":"Hi\u1ec1n Nguy\u1ec5n","author_link":"https:\/\/vieclam.net\/blog\/author\/hien-nguyen\/"},"_links":{"self":[{"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/posts\/16952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/comments?post=16952"}],"version-history":[{"count":12,"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/posts\/16952\/revisions"}],"predecessor-version":[{"id":22086,"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/posts\/16952\/revisions\/22086"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/media\/17558"}],"wp:attachment":[{"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/media?parent=16952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/categories?post=16952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vieclam.net\/blog\/wp-json\/wp\/v2\/tags?post=16952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}